CONFLICT RESOLUTION

Service Description

APPLYING CONFLICT RESOLUTION IN THE WORKPLACE ONE OR TWO DAY WORKSHOP / HALF DAYS or can be tailored to your specific business needs Understanding conflict allows organisations to manage it more effectively and can provide a path to accomplishing positive outcomes. Conflict management can be an active force that will allow employees, managers, and leaders to grow healthy relationships within their organizations which can ultimately result in effective productivity and an overall more satisfied and supported workforce. WORKSHOP CONTENT What is Conflict Resolution ? Why is conflict resolution so important in the workplace? Defining the type of conflict you are experiencing? Identify the issues? Understanding everyone´s interests? The Thomas-Kilmann Model of Conflict Resolution and how to apply it? Choosing the Correct Conflict resolution method? 10 conflict management & resolutions skills Benefits of conflict resolution